Keep site programmes, crew assignments, quality checks, extra work approvals and client reports connected across your service contracts.
We build, launch and maintain your system. Start with one complete workflow.
Cleaning, facilities care, grounds maintenance, landscape construction, pest control and pool servicing. Each site and service can have its own programme, access conditions and reporting rules.
You organise regular and one-off cleaning for offices, homes and specialist sites, including windows and façades.
You combine cleaning, minor repairs and technical services under a single customer contract.
You maintain green spaces and grounds, including seasonal work and restoration.
You deliver landscaping projects, from ground preparation and drainage to irrigation, planting and handover.
You inspect sites, carry out treatments and organise follow-up visits under service programmes.
You inspect and service pools and organise repairs to their systems and equipment.
Explore the published feature groups for this business and learn how they can support your processes.
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Define the zones, tasks, frequency and evidence required by each site and contract. Seasonal work, treatment visits and landscape projects can follow different programmes.
Decide which access checks, skills, equipment and materials make a visit ready. Set who may authorise crew substitutions, postponements and extra services before the work begins.
Agree how work is checked, who owns a correction and what the customer needs to accept it. Keep rework separate from a new paid request, with the right reports for each site.
Set recurring charges, deposits and payment due after accepted work. We can add payment collection, reminders and tracking using the agreed methods, with extra services linked to their approval and completion records.
Your CRM, time records, materials data and accounting tools can be part of the plan. We assess the available connections and agree which site, contract and billing records need to move between systems.
Tell us how a request moves through your business today, where people have to chase information and what happens when the plan changes. We help turn that into a clear brief. You do not need a technical specification.
Together, we define a complete workflow, the people involved, the rules and exceptions, and the result it needs to deliver. We agree how to measure improvement, such as time spent servicing each site, repeat work and the proportion of extra services approved before they begin.
Walk through a prototype using examples from your daily work. Check the normal case, missing inputs, changes and customer decisions, so the system reflects the situations your team actually handles.
We build, test and launch the agreed system, then provide the agreed ongoing maintenance and support. Data setup, connections to existing tools and the move into daily use are part of the launch plan.
New services, agreements, approval rules or ways of working can become agreed updates to the system. We clarify the change, assess its effect and agree the scope and price before adding new functionality.
Your brand. A direct connection.
Make it easier for customers to request a service, arrange site access and see what has been completed. almops can build a branded app or portal connected to your service programmes.
Let customers book cleaning, request grounds or pool care and report a problem through an app with your name and branding. Requests can stay connected to the relevant site and contract.
Give each customer a web workspace for site programmes, visit reports, outstanding issues and extra work approvals, with access shaped around their properties and representatives.
We can build around the tools your teams already use. During discovery we check data access, integration options and practical limits, then agree which records should be shared and which system owns them.
It can help when different sites, service contracts, quality checks and extra work approvals repeatedly need work outside your existing tools. We review your current process and consider a ready-made product if it covers the job well.
You can start by describing one process and showing us how it works today. We ask questions and help define the requirements. A first version can cover one complete workflow, with further additions agreed separately.
AlmOps handles the agreed maintenance and support, and helps develop the system as your requirements change. Your proposal defines the service included and how later changes are handled.
Hosting with AlmOps is the default. Deployment on your own infrastructure can be scoped as an additional paid option. We discuss data access, exports and operational requirements while defining the system.
The aim is a predictable monthly payment for an agreed system and service. Your proposal sets out the amount, payment period, hosting, support and any initial charges. Later additions are scoped and priced separately.
You can obtain non-exclusive rights to keep using and changing the paid-for version for your own business after the agreed main payment period or a one-off payment. The handover covers source code, a data export, operating instructions and the rights needed to run the software independently. Licence, handover, hosting and support terms are agreed in your contract.
Start with one process
Tell us how you organise one service contract today, which tools you use and where assignments, checks or client reports get held up. We will help define a useful first workflow.
No technical specification needed. Start with your process.
